CAP (Customer Assistance Program)

The CAP (Customer Assistance Program) offers personalized monthly payment amounts based on gross income, household size, and energy usage at the property.

The objective of the CAP Program is to arrange a reduced Payment Plan for UGI-Penn Natural Gas customers who are eligible and have an active UGI-PNG account.

Customers must have a verifiable source of income on which the CAP payment is based. Part of the customer agreement with UGI-PNG is that the customer apply for LIHEAP (Low Income Home Energy Assistance Program). The Agency for Community EmPOWERment is able to assist UGI-PNG customers with the completion of their LIHEAP application and forward the application to the Pennsylvania Department of Public Welfare for processing.

For any additional information regarding the CAP Program, please contact our WX department at (570) 963-6836.