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The Scranton Lackawanna Human Development Agency (SLHDA) has been closely monitoring the COVID-19 pandemic in our service areas.  Staff at SLHDA have been in constant contact with County government officials and the Office of Head Start to ensure our programs and services will continue to meet our families most basic needs during this crisis.  Staff will be available during this time of the COVID-19 pandemic. Should you need essential services, please use our website for immediate assistance and leave messages via phone for the following departments.  SLHDA is retrieving messages remotely and this may result in a delayed response.


  • Early Learning Program's 

  • TEFAP: distributions are being coordinated with area food banks and will continue to serve the need of providing food during these difficult times.  

  • Veterans Resources:  SLHDA has canceled the spring Stand Down Event due to COVID-19 and is planning a late summer/early fall event to help our area Veterans with free services. More information will be forthcoming in the near future. 

  • Identigo Finger Printing Services:  Is currently open.  People interested in fingerprinting and TSA clearances need to contact Identigo website to make an appointment.  Walk-ins will not be accepted at this time.  People are required to wear masks and practice social distancing.

    • Hours

      • State 

        • Monday 8:30-4:00 

        • Tuesday 8:30-12:00 

        • Wednesday 8:30-4:00 

        • Thursday 8:30-12:00 

        • Friday 8:30-12 :00

      • Federal 

        • Tuesday 1-4 

        • Wednesday 1-4 

        • Thursday 1-4 

    • Please visit the Identogo website at to make an appointment, no walk in's until further notice. 


SLHDA staff are available to provide resources and support to assist our families and clients through this pandemic.


If you have an emergency or need to speak with someone during regular business hours, you can do so via our agency’s website by accessing the “Contact Us” section or messaging us via our Facebook Pages.


Please check out the following sites for more information.

Responding to COVID-19 in Pennsylvania


department of health



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